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Silhouette Crystal EM0863-53D
The elegant Silhouette Crystal from Citizen is a timepiece designed for the modern woman. The rose gold-tone stainless steel bracelet features princess cut crystals. The 25mm, rose gold-tone stainless-steel case also sports elegant crystals. The mother of pearl dial has crystals and the single crystal on the crown completes this stunning watch. The bangle design allows it to be worn alone, or stacked with multiple bracelets to create unique looks for every occasion. It is powered by light with Eco-Drive technology, so it is always ready for a night out on the town.
* Products will ship in 3 to 5 business days
Return and Exchange Policy
Effective Date: January 1st, 2025
Thank you for shopping with Diamonds of London. We strive to provide high-quality watches and excellent customer service. If you are not completely satisfied with your purchase, we are happy to assist with returns under the following conditions:
Return Eligibility:
- Items must be returned within 14 days of the delivery date.
- The item must be unused, unworn, and in its original packaging with all tags, manuals, and accessories included.
- Items that show signs of wear, damage, or have been resized, engraved, or altered in any way are not eligible for return.
- Clearance, final sale, or custom-made items cannot be returned.
Restocking Fee:
- All returns are subject to a 20% restocking fee, which will be deducted from your refund.
Return Process:
- Contact our customer support team at sales@diamondsoflondon.com with your order number and reason for return.
- Securely package the watch and ship it back using a trackable shipping service. The customer is responsible for return shipping costs.
- Once received and inspected, a refund will be issued to your original payment method, minus the 20% restocking fee. Please allow 10-12 business days for the refund to process.
Exchanges:
- We do not offer direct exchanges. If you wish to exchange an item, please return the original product (subject to the restocking fee) and place a new order.
Damaged or Defective Items:
- If you receive a damaged or defective watch, contact us within 48 hours of delivery with photos and a description of the issue. We will provide a replacement or full refund at no additional cost.
For further assistance, please reach out to our customer service team at sales@diamondsoflondon.com or call us at 210-524-7224.
We appreciate your business and thank you for choosing Diamonds of London!
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